Privacy Policy

1. Introduction

Turbin3 ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request quotes for our services
• Apply for training programs
• Submit research inquiries
• Contact us for general inquiries
• Access our admin panel (if authorized)

The personal information we collect may include:

• Name and contact information (email address)
• Company or organization information
• Project details and requirements
• Budget information
• Research interests and background
• Training program preferences
• Any additional information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

2.3 Local Storage

We use local storage to save form drafts in our admin panel to prevent data loss. This data is stored locally on your device and is not transmitted to our servers until you submit the form.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your requests for quotes and services
• To provide information about our training programs
• To facilitate research partnerships and collaborations
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide information through our contact forms
• Legitimate Interest: To provide and improve our services, respond to inquiries, and ensure website security
• Contract Performance: To fulfill our obligations when you request our services
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We use Web3Forms to process contact form submissions. They act as our data processor and are bound by contractual obligations to protect your data.
• Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: Retained for 3 years for customer service and business purposes
• Admin panel data: Retained for the duration of your admin access
• Website analytics data: Retained for 2 years

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information ("right to be forgotten")
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to our processing of your personal information
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 10.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and infrastructure
• Employee training on data protection

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses approved by the European Commission.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your request within 30 days of receipt.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Complaints

If you believe that we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with your local data protection authority. For EU residents, you can find your local authority at: https://edpb.europa.eu/about-edpb/board/members_en

13. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

14. Cookies and Tracking Technologies

We use minimal cookies and tracking technologies on our website:

• Essential Cookies: Required for basic website functionality
• Local Storage: Used to save form drafts in the admin panel
• Session Data: Temporary data stored during your visit

We do not use third-party analytics, advertising cookies, or social media tracking pixels.